Field Technician 1 (Port Clinton, OH) Job - (port clinton, ohio) in Sandusky, Ohio For Sale
Posting Job Title:Field Technician 1 (Port Clinton, OH)
Requisition : xxxx51BR
Posting Location: Port Clinton, OH, US
Alternative Locations: United States : Ohio : Elyria;;
Area of Interest:Engineering/Technical Operations
Position Type: Full Time
Posting Job Description
Purpose:
To install, maintain and repair Time Warner Cable residential equipment and services located between the distribution point (i.e., tap) and the customers equipment.
Schedule : TBD
Essential Duties and Responsibilities:
Install, service, and disconnect residential Video, Data and Voice services.
Perform underground and aerial cable service installations and disconnects.
Configure coaxial drop system to meet Time Warner Cable installation standards.
Analyze, maintain and repair residential coaxial drop system, phone wiring data network equipment and service.
Install Time Warner Cable customer premise equipment while maintaining an accurate and complete inventory of all Company:issued equipment.
Educate customers about Time Warner Cables products and services and present them with service upgrade opportunities.
Perform personal computer software configurations.
Identify defective customer equipment and ensure a timely return to the warehouse for processing.
Communicate routine demand plant maintenance and demand construction referrals.
May be required to work overtime as necessary and to perform on:call duty during non:business hours in areas that require on:call duty, including weekends and Holidays.
Other Duties and Responsibilities:
Perform other duties as assigned.
May be required or called upon to assist in on:the:job training of other Field Technicians as necessary.
Job:Related Qualifications: (Knowledge, Skills, Abilities):
All FTs must successfully complete of Time Warner Cable Field Technician training program, which include both classroom, field training, and evaluation of individual work in the field, within six months of their hire date.
May be required to climb poles utilizing while wearing related safety equipment.
Utilize step and extension ladders up to 32 in height to perform essential duties.
Must possess and apply relevant knowledge of Time Warner Cable, applicable federal and state occupation health and safety regulations, General Orders 95 and l28 rules and regulations.
Knowledge of basic electronic theory as it relates to essential duties.
Relevant knowledge of personal computer hardware and software.
Ability to utilize software (i.e., ping tool) to analyze network connectivity.
Ability to use signal level meter and various test equipment to perform essential duties.
Ability to use various electronic devices to communicate between service location and office.
Must meet TWC attendance standards.
Ability to interact with coworkers and customers in a positive manner, follow directions and work rules and accept constructive feedback.
Ability to read installation directions and work aides.
Ability to perform mathematical calculations to meet Time Warner Cables signal level standards at customer premise.
Ability to communicate professionally, effectively, and courteously with customers and coworkers.
Ability to analyze and troubleshoot cable equipment and wiring
Education:
High School diploma or equivalent (GED) required.
Electronics course work preferred.
Computer networking course work preferred.
Work Experience:
Previous cable/telecommunications experience preferred.
Licenses or Certifications:
Must possess and maintain a valid Drivers License and safe driving record.
Physical Demands/ Requirements:
May be required to climb to heights in excess of 20 feet on utility poles.
Safely drive a company:issued vehicle.
Carry and properly utilize 28 and/or 32 extension ladder.
Lift and carry up to 100 pounds (Type IAA 32 ladder 83 pounds; Type IAA 28 ladder 67 pounds + tool belt/variou
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